Make a reservation
Please reserve the item you would like to redeem to prevent wasted trips.
You may do so by:
- Calling us at +65 6323 9268 (EXT 203) or;
- Emailing us at firstname.lastname@example.org
If you make a reservation via email, please wait for our acknowledgement before heading to the redemption centre.
Redeem before the expiry date
If you are unable to redeem the item before the expiry date, please check with the issuing organisation as to whether they can make an extension.
Documents to bring
CXA: Please print and bring the hard copy of the redemption voucher.
Banks: Please bring your voucher and credit card for verification.
Other organisations: Please bring the items specified on your gift certificate, voucher, letter, etc.