Please note that the Fitbit exchange services at Mojito Redemption Centre have ceased on 21 August 2020.


For all warranty / exchange services, customers will have to contact Fitbit Customer Support directly at the following channels:

  1. Web Chat - 24/7 at help.fitbit.com 
  2. Email - support-sg@fitbit.com
  3. Hotline - 800 101 3566 (Everyday: 8AM-8PM)