Warranty Policy

Only electronic products have a 12-month, limited warranty. The warranty only covers manufacturer defects. It does not cover damage caused by end-user or wear and tear.


Diagnosis of Issue:

Please contact FINIS to check if your item is eligible for warranty services.


FINIS Support Page

https://www.finisswim.com/faqs


Contact 

https://www.finisswim.com/contact-us


If your item is eligible for warranty services, you may head down to the service centre.


Exchange Policy

Products categories that are eligible for a 7-day exchange policy are Swimwear, Apparel, Goggles, Caps, Accessories, Technical Products and Pool Equipment.

*The exchanged items must be unworn, unwashed, or otherwise unused with original tags/labels/packaging/factory seal attached. If your item is eligible for exchange, you may head down to the service centre.


Service Centre

AXTRO Sports

Address

3 Coleman Street

#02-22

Peninsula Shopping Centre

Singapore 179804


Located near City Hall MRT. (Take Exit B)


[Operating Hours]

Monday - Friday

10am - 7pm 

Closed on weekends and public holidays


Contact

+65 6323 9268 (EXT 203)


Important to Note:

  1. Items must be purchased from us or any of our authorised reseller (validated with receipt).
  2. Customers are required to bring the receipt that has been emailed or issued to them upon purchase, along with their returned product.


If you have any queries or feedback regarding the above, kindly contact us at support@axtrosports.com