General

Turning On & Off AXTRO Fit 2
How To Turn On AXTRO Fit 2? To turn on your tracker, press and hold firmly on the button for 5 seconds. A loading bar will appear displaying "AXTRO Fi...
Tue, 24 Sep, 2019 at 10:27 PM
How To Charge AXTRO Fit 2?
AXTRO Fit 2 comes with a magnetic charging cradle. Connect the USB plug into a USB port (5V, 0.5A) and attach the cradle to AXTRO Fit 2. When the device...
Tue, 24 Sep, 2019 at 10:34 PM
How Long Does The Battery Life Last For AXTRO Fit 2?
Under normal circumstances, AXTRO Fit 2 would last around 5-7 days between charges. However, frequent use of workout mode, turning on screen and syncing wou...
Tue, 24 Sep, 2019 at 10:38 PM
How To Update Time / Date On AXTRO Fit 2?
Your AXTRO Fit 2 would sync automatically with your phone's date & time upon initial pairing and subsequent syncing with Healthy 365.  In the e...
Tue, 24 Sep, 2019 at 10:43 PM
How To Replace Strap For AXTRO Fit 2?
To replace the strap, simply pull out both ends of the strap away from the tracker. Moderate force is required to remove the strap, however do take care not...
Tue, 24 Sep, 2019 at 10:47 PM
Changing Watch Face Design For AXTRO Fit 2
AXTRO Fit 2 comes with 2 watch-face options, a digital and analogue design. To switch between watch-face, simply press and hold the touch button for 3 secon...
Tue, 24 Sep, 2019 at 10:50 PM
Syncing Issue With Healthy 365 / AXTRO Fit 2
If you are facing issues syncing your AXTRO Fit 2 with Healthy 365, there might be several factors that are causing the issue. Here are some of our recommen...
Tue, 24 Sep, 2019 at 10:51 PM
Where Can I Purchase AXTRO Fit 2?
Thanks for your interests in AXTRO Fit 2. You can purchase it from our official online store: AXTRO Fit 2 - https://www.axtrosports.com/products/axtro-...
Tue, 24 Sep, 2019 at 10:59 PM
When does National Steps Challenge Season 5 start?
National Steps Challenge Season 5 will officially kick off on 26 October 2019. While participants may sign up for the Challenge on the Healthy 365 mobile ap...
Wed, 2 Oct, 2019 at 12:45 PM
How to pair my AXTRO Fit 2 to Healthy 365?
AXTRO Fit 2 must be paired to the participant’s account before participant can start using it. The tracker will be paired to the participant’s profile at th...
Wed, 2 Oct, 2019 at 1:16 PM