Participants with [AXTRO Fit 4 fitness tracker](https://www.axtrosports.com/products/axtro-fit-4) issued by HPB and is within the 12-month warranty period will be able to book an appointment on the Healthy 365 app to make a 1-for-1 exchange for their faulty fitness tracker at HPB Appointed Centres.

If your tracker has exceeded the 12-month warranty period, you will not be able to proceed to book an [exchange appointment](https://go.gov.sg/h365-trackerexchange) at the appointment booking site.

To check if you are eligible to collect a new HPB fitness tracker, see [collection eligibility](https://go.gov.sg/h365-fitnesstrackercollection) for more information.

For [AXTRO Fit 4](https://www.axtrosports.com/products/axtro-fit-4) purchased directly from AXTRO, please refer to your proof of purchase (e.g. receipt).