We provide 1 year warranty against manufacturer's defects. You may wish to head down to one of the below locations for a one for one exchange.
AXTRO Fit AUTHORISED SERVICE PROVIDERS
| Location | Address | Operating Hours |
| JCube | 2 Jurong East Central 1, #04-15 Singapore 609731 | Daily: 11am - 9.00pm |
Jubilee Square | 61 Ang Mo Kio Ave 8, #01-17 Singapore 569814 | Daily: 11am - 9.00pm |
CentrePoint | 176 Orchard Road, #03-05, Singapore 238843 | Daily: 11am - 9.00pm |
| Changi City Point | 5 Changi Business Park Central 1, #02-06 , Singapore 486038 | Daily: 11am - 9.00pm |
Please note that should the number of participants who have received a queue number exceeds the Customer Care Centre’s operating hours, the issuance of queue number will end 1 hour before the stipulated closing time.
**** If you exchanged your faulty NSC4 tracker for an AXTRO Fit 1, kindly note that the warranty period starts from the original date in which you collected your NSC4 tracker and not on the date of exchange to AXTRO Fit 1. To check your warranty eligibility, you can call 1800 567 2020 or email stepschallenge@hpb.gov.sg .
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If the above is not your tracker, it might be AXTRO Fit 2 instead.