The AXTRO Fit 4 fitness tracker come with a warranty period of 12 months from the date of collection or purchase.
As stated within the user guide, the tracker is only guaranteed against manufacturer’s defects and covers defects in materials and workmanship. The warranty does not cover wear and tear, excessive abuse, or misuse and damage arising from failure to follow instructions relating to product use. This means decreased battery life due to constant overcharging, scratches, broken straps, screen cracks, water seepage and breakage shall not be covered. Accessories such as charging cable, detachable straps and strap pins are also not covered within the warranty.
For fitness trackers collected from HPB, click here for more information on how to exchange your faulty fitness tracker.
For fitness tracker purchased directly from AXTRO, please contact us at 6323 9268 or support@axtrosports.com for warranty enquires within 12 months from date of purchase. A proof of purchase is required for all warranty claims.