You may reach out to HPB's Customer Care hotline at 1800 223 1313 or email them at hpb_mailbox@hpb.gov.sg. HPB's hotline operating hours are from Monday - Friday, 8am to 6pm excluding weekends and public holidays.
Participants who require hands-on assistance navigating the Healthy 365 app, registering for challenges, redeeming rewards, or troubleshooting fitness tracker related issues may book an appointment through the Healthy 365 app for general support at our Customer Care Centres.
Click here for a step-by-step guide on how to book a general support appointment on the Healthy 365 app.